Confidential Help Available 24/7 • Toll-Free

+1 855-307-3356

Your Confidentiality Is Protected

The confidentiality of substance use disorder patient records is protected by federal law and regulations. Generally, we may not say to a person outside our organization that you attend our program, or disclose any information identifying you as an individual seeking help for substance use, unless:

  • You consent in writing
  • The disclosure is allowed by a court order
  • The disclosure is made to medical personnel in a medical emergency
  • The disclosure is made to qualified personnel for research, audit, or program evaluation

How We Protect Your Information

HIPAA Compliance

We fully comply with the Health Insurance Portability and Accountability Act, which sets strict standards for protecting sensitive patient health information.

42 CFR Part 2 Protection

Substance use disorder treatment records receive additional federal protection under 42 CFR Part 2, providing even stricter confidentiality standards.

Limited Access

Your information is only accessed by team members who need it to provide your care, and only to the extent necessary.

Written Consent Required

We will not release your information to anyone without your explicit written authorization, except as required by law.

Your Rights Under HIPAA

Under HIPAA, you have the right to:

  • Receive a copy of your health records
  • Request corrections to your health information
  • Request confidential communications
  • Request restrictions on how your information is used
  • Receive an accounting of disclosures of your information
  • File a complaint if you believe your privacy rights have been violated

Exceptions to Confidentiality

While we take confidentiality very seriously, there are limited circumstances where disclosure may be required by law:

  • Reports of child abuse or neglect
  • Reports of abuse of vulnerable adults
  • Prevention of serious harm to self or others
  • Certain court orders

Questions or Complaints

If you have questions about our confidentiality practices or wish to file a complaint, please contact our Privacy Officer at info@backtoliferaw.com or call +1 855-307-3356.

HIPAA-Compliant • Same-Day Admissions Available